TY  - BOOK
AU  - Okes,Duke
TI  - Root cause analysis: the core of problem solving and corrective action 
SN  - 9780873899826
AV  - HD30.29 O54 2019
U1  - 658.4 
PY  - 2019///]
CY  - Milwaukee, Wisconsin
PB  - ASQ Quality Press
KW  - Solución de problemas
KW  - Toma de decisiones
KW  - Administración
ER  -