Berry, Dick, <br/><br/>
Managing service for results / 
Dick berry 
 - 265 páginas 
<br/><br/><label>ISBN: </label>0876647751 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicios al cliente
<br/><br/><label>LC Class. No.: </label>HF5415.5  / B47