TY  - BOOK
AU  - Harrington,H.J.
TI  - The complete benchmarking implementation guide: total benchmarking management 
SN  - 0070267723
AV  - HD62.15 H36
U1  - 658.5/62 20
PY  - 1996///
CY  - New York, México City
PB  - McGraw-Hill
KW  - Benchmarking (Administración)
ER  -