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_aCamp, Robert C., _eautor |
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_aBenchmarking : _bThe search for industry best practices that lead to superior performance / _cRobert c. camp. |
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_aMilwakuee : _bAsqc quality ; new york : _bQuality resources, _cc1989 |
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| 300 | _a299 páginas | ||
| 650 | _aRendimiento | ||
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