| 000 | 00751nam a2200229zi 4500 | ||
|---|---|---|---|
| 005 | 20200318103731.0 | ||
| 008 | 970106s1991 xxu 000 0 eng | ||
| 020 |
_a0471525936 _c(encuadernado en tela) |
||
| 035 | _aMX001000551060 | ||
| 050 |
_aHF5415.5 _bB35 |
||
| 100 | 1 |
_aBand, Wiiliam A., _eautor |
|
| 245 | 1 | 0 |
_aCreating value for customers : _bDesigning and implementing a total corporate strategy / _cWilliam a. band |
| 264 | 1 |
_aNew York : _bJ. Wiley, _cc1991 |
|
| 300 | _a340 páginas | ||
| 650 | _aServicios al cliente | ||
| 650 | _aSatisfacción del consumidor | ||
| 650 | _aGarantía de calidad | ||
| 336 |
_atexto _2rdacontent |
||
| 337 |
_asin medio _2rdamedia |
||
| 338 |
_avolumen _2rdacarrier |
||
| 999 |
_c1493 _d1493 |
||