Service management effectiveness : Balancing strategy, organization and human resources, operations, and marketing / David e. Bowen, Richard b. chase, Thomas g. cummings, and associations
Material type: TextSeries: Jossey-Bass management seriesPublisher: San francisco : Jossey-Bass, 1990Publisher: San francisco : Jossey-Bass, 1990Description: 414 páginasContent type: texto Media type: sin medio Carrier type: volumenISBN: 1555422225Subject(s): Industrias de servicios -- AdministraciónLOC classification: HD9980.5 | B68Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Libros | División de Estudios de Posgrado. Libros Libros | General | HD9980.5 B68 (Browse shelf(Opens below)) | 1 | Available | 5219 |
Total holds: 0
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